Owning a Jaguar on Long Island: Service, Parts and Certified Pre-Owned

If you own a Jaguar on Long Island, your car keeps its warranty, its service plan and its software updates, and Jaguar CPO and Service Center in Freeport services every Jaguar. The store also sells genuine Jaguar parts and Jaguar Approved certified pre-owned cars. The Weidinger family has looked after Jaguar owners since 1938, when Hugh Weidinger opened a showroom in Hempstead, and our Freeport store is built around service, parts and certified pre-owned.

What Jaguar CPO and Service Center does

Jaguar CPO and Service Center does three things: it services every Jaguar, it sells genuine Jaguar parts, and it sells Jaguar Approved certified pre-owned cars.

The store shares the Sunrise Highway building in Freeport with Land Rover, and the Jaguar service team works on every Jaguar model, older and newer. Factory-trained technicians handle scheduled maintenance, repairs, warranty work and recalls. The parts counter orders genuine Jaguar parts, whether the work happens in our service drive or in your own garage.

Department	What it handles
Service	Maintenance, repairs, warranty work
Parts	Genuine Jaguar parts and accessories
Certified pre-owned	Jaguar Approved cars
Recalls	Open recall work by VIN

Owners come to us from Freeport, Rockville Centre, Merrick and Bellmore, and from across the South Shore. If you are not sure whether a job is something we handle, call 516-771-9700 and the service team will tell you.

Your warranty and service plan

Your Jaguar keeps its warranty, its service plan and its software updates, and Jaguar retailers keep servicing it.

Jaguar answers this directly in its US owner FAQ. It says the Jaguar service network “remains fully operational,” that retailers will “honor any warranty claims and provide software updates,” and that there will be “no disruption to your warranty, extended warranty and/or service plan.” It also says scheduled maintenance, roadside assistance and Jaguar InControl Remote and Protect will continue to be supported.

Topic	What happens now
Service	Continues at Jaguar retailers
Warranty	No disruption, per Jaguar
Service plans	Usable at any Jaguar service retailer
Software	Updates continue as released
Extended coverage	Still sold through retailers

A few practical points for owners:

• Warranty terms vary by car. Jaguar’s US warranty page lists factory coverage of 5 years or 60,000 miles, whichever comes first. Your car’s exact terms are in its warranty booklet, and our service advisors can look them up by VIN.
• Coverage transfers. Jaguar says its factory warranty coverage is fully transferable to later owners while it is in effect. That helps when you sell.
• Extended warranties and service plans are still available. Jaguar says owners can buy or renew them through a retailer.
• Keep maintenance on time. Jaguar’s warranty terms expect scheduled maintenance to be done close to each interval, so book on schedule and keep the paperwork.

A complete Jaguar service record is the best thing you can hand the next owner.

Parts, recalls and software

Genuine Jaguar parts remain available, and our parts department in Freeport can order them for work at the store or in your own garage.

Jaguar’s owner FAQ says it will “continue to cater for all your service and maintenance requirements,” and that it will keep offering accessories such as cargo liners and roof boxes. Availability varies by part, so call ahead with your VIN and we will check availability and timing before you drive over.

Safety recall repairs are done at no charge at authorized Jaguar retailers. You can check any open recalls on your car by entering the VIN on NHTSA’s recall lookup. If something shows up, call our service department and we will order the parts and book the work.

Software matters more on recent Jaguars than it used to. Jaguar says updates will keep coming to existing cars as they become available, including anti-theft measures. If your car has been sitting with an update waiting, mention it when you book. For more on how a visit works, from booking to pickup, read what to expect at Jaguar service in Freeport.

Google review · August 2024

“The staff, especially Craig at Jaguar Freeport are professional, courteous and kept me informed of the service status on my Jaguar E-Pace. The facilities are clean and well maintained. I was provided free transportation so I did not have to wait at the dealership.”

Buying a Jaguar: certified pre-owned

If you want a Jaguar, a Jaguar Approved certified pre-owned car is the way we offer one.

Jaguar CPO and Service Center sells Jaguar Approved certified pre-owned vehicles. Under Jaguar’s program, each car comes from recent model years and has to pass a 165-point inspection and a road test. Any reconditioning is done by Jaguar-trained technicians, and every car comes with a vehicle history report.

Program feature	Jaguar Approved
Inspection	165 points
Road test	Required
History report	Included
Limited warranty	Starts after factory coverage
Roadside help	For the warranty term
Deductible	None

The Jaguar Approved limited warranty starts when the original factory warranty ends, and it includes roadside assistance for as long as the coverage lasts. Jaguar says the warranty transfers to a later owner and carries no deductible. Terms differ by car, so ask us for the exact coverage on any car you are considering.

Inventory changes week to week, so call the store or check the Jaguar CPO and Service Center page for what is in stock. We do not quote prices, rates or offers here; the store has current numbers. New York sales tax is based on where you live, and our guide to how New York sales tax works when you buy explains the Nassau rate and how a trade-in lowers it.

Keeping your Jaguar at its best

The simplest way to protect a Jaguar’s value is regular maintenance at a Jaguar service department and a complete record of every visit.

Nobody can promise what any used car will be worth. What we can say is that buyers pay attention to history. A complete Jaguar service record is the best thing you can hand the next owner. Keep every invoice, and ask us for a printout of your car’s service history if you have lost track.

A few habits help on Long Island roads and in Long Island weather:

• Watch the tires after winter. Potholes on Sunrise Highway and the parkways are hard on wheels and alignment. If the car pulls or the steering wheel sits off-center, book a check.
• Mind the battery if the car sits. A Jaguar that spends weeks in the garage can run its battery down. Drive it regularly or ask the service team about keeping it charged.
• Book before warning lights pile up. A single message on the dash is easier to diagnose than several that have built up over months.
• Bring the VIN when you call. It lets the team check recalls, warranty status and parts in one conversation.

If you are thinking about adding an electric car of any brand to the household, our guide to charging an EV at home on Long Island covers chargers, wiring and utility programs.

Visiting Jaguar CPO and Service Center in Freeport

Jaguar CPO and Service Center is at 146 West Sunrise Highway in Freeport, and you can reach the store at 516-771-9700.

Department	Days	Hours
Sales	Mon-Thu	9:00-7:30
Sales	Fri-Sat	9:00-6:00
Sales	Sunday	10:00-3:00
Service	Mon-Fri	8:00-5:30
Service	Sat-Sun	Closed

The store sits on Sunrise Highway, a short drive from Baldwin, Oceanside, Rockville Centre, Merrick and Bellmore. You can book service online through our service scheduling page or by phone. When you book, it helps to have your VIN and mileage handy, along with a short description of any warning lights or noises.

For the Jaguar in your driveway, the routine is simple. Book maintenance on schedule and keep every record. The family has looked after Jaguar owners on Long Island since 1938, and our service drive in Freeport is open for yours.